FAQ
Frequently asked questions
Everything you need to know about our commercial cleaning contracts. Can't see your question? Get in touch and we'll happily help.
Which areas do you cover?+
We cover all of Hertfordshire and Greater London — including Watford, Bushey, Rickmansworth, St Albans, Hemel Hempstead, Luton, Borehamwood, Harrow, Edgware and Stanmore. If your commercial site is nearby, just ask.Are you insured?+
Yes — £5m public liability insurance and full employer's liability on every commercial contract. Certificates available on request. All staff are DBS-checked, uniformed and trained in-house.Do you provide cleaning products and equipment?+
Yes. All commercial-grade products, equipment, scrubber-dryers and consumables are provided. COSHH data sheets are supplied for commercial clients on request.How much does a commercial cleaning contract cost?+
Pricing depends on site size, scope of work, frequency and access. We provide a free site visit and a transparent written quotation within 24 hours — no hidden fees.How do we request a quotation?+
The fastest way is via WhatsApp on 07549 500056. You can also call us, use the contact form or request a free site visit online — we'll respond within 24 hours.Can we have the same cleaning team each visit?+
Yes. On every commercial contract we assign a dedicated team so you get the same familiar, accountable faces on your site every visit.What's your cancellation policy for contract clients?+
Contract clients receive notice periods agreed in your service agreement. Ad-hoc cleans require at least 24 hours' notice for cancellation or rescheduling.Do you provide RAMS for construction and FM clients?+
Yes. Risk Assessments and Method Statements are provided before any post-construction or commercial mobilisation. Operatives are PPE-equipped and site-induction ready.How do invoicing and payment work?+
Recurring commercial contracts are invoiced monthly in arrears with standard 14-day payment terms. One-off cleans are payable on completion by bank transfer or card.
Still have a question?
We're happy to help — request a free site visit and we'll come back to you within 24 hours.
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