FAQ

Frequently asked questions

Everything you need to know about our commercial cleaning contracts. Can't see your question? Get in touch and we'll happily help.

  • Which areas do you cover?+
    We cover all of Hertfordshire and Greater London — including Watford, Bushey, Rickmansworth, St Albans, Hemel Hempstead, Luton, Borehamwood, Harrow, Edgware and Stanmore. If your commercial site is nearby, just ask.
  • Are you insured?+
    Yes — £5m public liability insurance and full employer's liability on every commercial contract. Certificates available on request. All staff are DBS-checked, uniformed and trained in-house.
  • Do you provide cleaning products and equipment?+
    Yes. All commercial-grade products, equipment, scrubber-dryers and consumables are provided. COSHH data sheets are supplied for commercial clients on request.
  • How much does a commercial cleaning contract cost?+
    Pricing depends on site size, scope of work, frequency and access. We provide a free site visit and a transparent written quotation within 24 hours — no hidden fees.
  • How do we request a quotation?+
    The fastest way is via WhatsApp on 07549 500056. You can also call us, use the contact form or request a free site visit online — we'll respond within 24 hours.
  • Can we have the same cleaning team each visit?+
    Yes. On every commercial contract we assign a dedicated team so you get the same familiar, accountable faces on your site every visit.
  • What's your cancellation policy for contract clients?+
    Contract clients receive notice periods agreed in your service agreement. Ad-hoc cleans require at least 24 hours' notice for cancellation or rescheduling.
  • Do you provide RAMS for construction and FM clients?+
    Yes. Risk Assessments and Method Statements are provided before any post-construction or commercial mobilisation. Operatives are PPE-equipped and site-induction ready.
  • How do invoicing and payment work?+
    Recurring commercial contracts are invoiced monthly in arrears with standard 14-day payment terms. One-off cleans are payable on completion by bank transfer or card.

Still have a question?

We're happy to help — request a free site visit and we'll come back to you within 24 hours.

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